Terms & Conditions

1. Acceptance of Terms

By accessing or using the Thrive Fitness Studio website, mobile application, or any related services (collectively, the "Services"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our Services. These Terms apply to all visitors, members, and others who access or use the Services.

2. About Thrive Fitness Studio

Thrive Fitness Studio is a small-group functional training studio located at 300 E. McNeese Street, Suite 102, Lake Charles, Louisiana 70605. We offer group fitness classes, personal training sessions, movement assessments, nutrition consultations, and online programs.

3. Memberships & Payments

• Recurring Billing: Monthly memberships are billed automatically on your renewal date via Stripe. By enrolling, you authorize Thrive Fitness Studio to charge your payment method on a recurring basis.
• Unlimited Memberships: Monthly memberships include unlimited group classes for the duration of each paid billing period. Membership fees are non-refundable, and access ends when the paid period ends.
• Failed Payments: If a payment fails, your membership status will be marked past due and access to classes may be suspended until payment is resolved.
• Price Changes: We reserve the right to adjust pricing with reasonable advance notice to members.
• Refunds: All sales are final. Refunds are issued at the sole discretion of Thrive Fitness Studio management.

4. Cancellations & Late Cancellations

• Class Cancellations: You must cancel a class booking at least 2 hours before the scheduled start time to avoid a late cancellation fee or credit deduction.
• No-Shows: Failure to attend a booked class without cancelling will result in the loss of the class credit.
• PT Appointments: Personal training cancellations must be made at least 24 hours in advance. Late cancellations and no-shows may result in session credit deduction.
• Membership Cancellation: To cancel your membership, please contact us at info@thrivefitnesslc.com at least 7 days before your next billing date.

5. Health & Safety

By participating in any fitness activities at Thrive Fitness Studio, you acknowledge and agree that:

• You are physically capable of participating in the fitness activities offered.
• You have disclosed any relevant medical conditions, injuries, or physical limitations to your coach.
• You understand that physical exercise involves inherent risks, including but not limited to injury or illness.
• You will follow all safety instructions and guidelines provided by Thrive Fitness Studio staff.
• You will inform a coach immediately of any pain, discomfort, or medical concern during a session.

We strongly recommend consulting a physician before beginning any new exercise program if you have existing medical conditions.

6. Assumption of Risk & Liability Waiver

By using our Services, you voluntarily assume all risks associated with participating in fitness activities. You agree that Thrive Fitness Studio, its owners, coaches, employees, and affiliates shall not be liable for any injury, loss, or damage arising from your participation in any class, session, or activity, except in cases of gross negligence or willful misconduct.

A separate digital liability waiver must be signed upon joining. This waiver is a condition of membership and class participation.

7. Code of Conduct

All members and guests are expected to:

• Treat all staff, coaches, and fellow members with respect and courtesy.
• Arrive on time for scheduled classes and sessions.
• Return equipment to its proper place after use.
• Maintain personal hygiene standards appropriate for a shared fitness environment.
• Refrain from disruptive, aggressive, or unsafe behavior.

Thrive Fitness Studio reserves the right to revoke membership or access for any member who violates these standards, without refund.

8. Intellectual Property

All content available through our Services — including workout programs, videos, assessments, written materials, and branding — is the property of Thrive Fitness Studio and protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

9. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately at info@thrivefitnesslc.com if you suspect unauthorized access to your account.

10. Modifications to Services

Thrive Fitness Studio reserves the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We may update our class schedules, pricing, and offerings at any time. We will make reasonable efforts to notify members of material changes in advance.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify you of significant changes by posting the updated terms on this page with a revised date. Continued use of our Services after changes are posted constitutes your acceptance of the updated terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Louisiana. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Calcasieu Parish, Louisiana.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us: